Customer Story: Park Place Technologies builds personal relationships to drive global sales

How does Park Place Technologies maintain an 97% customer satisfaction rate? According to them, it’s all about building strong, genuine relationships with their customers.

A huge component of this relationship building process is Dynamics 365. By understanding their prospective customers holistically and tracking all past interactions, sales reps can make more confident and meaningful calls to their prospects, increasing the quality and ROI of conversations.

At Miracle IT, we want to help you give your sales reps the tools to succeed. Contact us to learn more.

#MiracleIT #DigitalTransformation #Microsoft #Dynamics365 #Cloud #VideoFriday

Victoria, Australia relies on Microsoft technology to help struggling families

Accessibility is crucial for citizens to feel protected and respected by their local governments. And thanks to #DigitalTransformation, institutions now have the tools to empower citizens to speak up and obtain the help they need. Watch this video to learn how Victoria, Australia partnered with #Microsoft to improve the lives of its entire population.

#MiracleIT #Microsoft365 #Cloud #FridayVideo

How small businesses can safeguard their data

A new malware specimen is released every 4.2 seconds. As a small business owner, how can you be expected to keep up with the ever-shifting threats?

Luckily, you can rely on someone with a bit more resources and experience. Microsoft is continually pulling from their threat intelligence network to stay on top of the latest threats and keep your business protected in the changing landscape.

At Miracle IT, we want to set your business up for success with access to the tools and experience you need to stay protected from threats. Contact us to learn more.

#MiracleIT #DigitalTransformation #Microsoft #InfographWednesday #WednesdayWisdom

Customer Story: Compass Group serves up a global solution with Microsoft Dynamics 365

All the tried-and-true processes and best practices in the world won’t do your company any good if they are not being followed by employees.

Implementation and follow up of company standards are especially difficult in de-centralized multinational companies like Compass, a food and support service organization with operations spread across 50 countries.

To keep everyone synchronized, Compass implemented Dynamics 365. The intuitive interface meant more employees were happy to use it, increasing visibility and effectiveness.

What insights are awaiting your organization? Let’s find out together. Contact us to learn more.

#MiracleIT #DigitalTransformation #Microsoft #Cloud #Friday #FridayVideo

What is AI?

Data, data everywhere! You’ve probably heard the message that data is the key to success in today’s world. Like many businesses, you are probably already collecting and storing massive amounts of data in the cloud. But are you actually using it to benefit your business?

Put that data to use with AI and machine learning, whether it be interacting with customers more effectively via chatbots or more quickly producing actionable insights for your operations.

At Miracle IT, we are ready to help you use AI to unlock the insights buried in your data.

#MiracleIT #DigitalTransformation #Microsoft #ArtificialIntelligence #Infographic #WednesdayWisdom

What is Microsoft Azure?

Is your data safe? If your data isn’t backed up, you’re at serious risk of losing it. At Miracle IT, we know how important your data is to your business. That’s why we’re here to help.

With Azure services, shift your data to the cloud, ensure it’s always backed up, and develop and deploy where you want, with the only consistent hybrid cloud on the market.

Your business is ready for the most trusted intelligent solution on the market. Contact us for more information on how we can help you to adopt Azure solutions.

#MiracleIT #DigitalTransformation #InfographWednesday #WednesdayWisdom #cloud #Azure #Microsoft

Customer story: Goodyear

Today is Friday, and that means #FridayVideo! Watch how @Goodyear shifted to #Microsoft365 to help their employees stay connected and #innovative.

Goodyear’s mission is to deliver innovative solutions that keep the world moving. But to keep their own team driving forward, they needed a solution that would help keep them connected in the dispersed operating environment they’re in today. With tools like Office 365, Goodyear can collaborate easier and faster than ever before.

You can collaborate and innovate as fast as Goodyear with the right set of tools. At Miracle IT, we have the industry knowledge you need to help you become more productive with a modern desktop solution. Contact us today to learn more.

#MiracleIT #DigitalTransformation #Cloud #Microsoft #Friday

Customer story: Nakilat

Leading maritime company @nakilatqatar reduced operating costs by 50% with #Microsoft #Azure.

With cloud-based, SaaS tools, including #M365 and Microsoft Cloud App Security, the company also improved communication, mobility, efficiency, and security for its vessels and onshore offices. Employee productivity has increased, and Nakilat maintains its competitive edge.

At Miracle IT, we understand Microsoft cloud solutions and the importance of secure and seamless business continuity in your digital transformation journey. Contact us to discuss the best solutions for your business to grow and move ahead.

#MiracleIT #DigitalTransformation #VideoFriday #MicrosoftAzure #FridayVideo #Nakilat

Miracle IT Digital Transformation

As a refresh, here’s a little background of the services we provide at Miracle IT. We focus on digital transformation consultation with expertise in Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, Business Intelligence, Integrations & Cloud Migrations.

Contact us to learn how we can help your business today.

#MiracleIT #DigitalTransformation #Microsoft #ITConsultants

Customer Story: Dell

Dell wants to provide a world-class digital experience for their team members and that begins by providing them with a modern desktop experience. To make the shift to a modern desktop, Dell wanted to ensure that they would not only see an increase in productivity but an increase in security as well. This is an important part of transitioning to a modern desktop, and at Miracle IT, we take it seriously. We’ve helped businesses just like yours to plan, integrate, and refine their modern desktop solutions. Contact us to find out how we can help you shift to a modern desktop today.

#MiracleIT #DigitalTransformation #technology #innovation #fridaythoughts